How we collect, use, and protect your personal data.

Legal

Privacy Policy

If you have any questions or concerns about how we handle your personal data, please contact us at

Questions about your data?

This Privacy Policy explains how **TCIU LTD** (Company Number: 14688767), operating the website **newowner.me**, collects, uses, and protects your personal information.

By accessing or using our platform, you agree to the practices described in this policy. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Introduction

We may collect the following types of information:

- **Account Information** — name, email address, phone number, and password when you register
- **Business Listing Data** — details about businesses you list for sale, including financial data, descriptions, and media
- **Browsing Data** — pages visited, time spent, referral sources, and interaction patterns
- **Device Information** — browser type, operating system, IP address, and device identifiers
- **Communication Data** — messages, inquiries, and correspondence through our platform
- **Payment Information** — billing details processed securely through third-party payment providers

Information We Collect

We use your personal data to:

1. **Provide our services** — facilitate business listings, buyer-seller matching, and investment opportunities
2. **Improve our platform** — analyse usage patterns to enhance user experience
3. **Communicate with you** — send service updates, notifications, and respond to inquiries
4. **Ensure security** — detect and prevent fraud, unauthorised access, and abuse
5. **Legal compliance** — meet our regulatory and legal obligations
6. **Marketing** — with your consent, send relevant offers and updates about our services

How We Use Your Information

We do not sell your personal data. We may share information with:

- **Service providers** — hosting, analytics, email delivery, and payment processing partners who act on our behalf
- **Other users** — limited business listing information visible to potential buyers or investors on the platform
- **Legal authorities** — when required by law, court order, or to protect our legal rights
- **Business transfers** — in the event of a merger, acquisition, or sale of our business assets

Information Sharing

We implement appropriate technical and organisational measures to protect your personal data, including:

- **Encryption** — data transmitted via TLS/SSL encryption
- **Access controls** — restricted access to personal data on a need-to-know basis
- **Regular audits** — periodic security assessments and vulnerability testing
- **Secure storage** — data stored on secure, access-controlled servers

While we strive to protect your information, no method of transmission over the internet is completely secure.

Data Security

We retain your personal data for as long as your account is active or as needed to provide our services. Specific retention periods:

- **Account data** — retained while your account is active and for 2 years after closure
- **Transaction records** — retained for 7 years for legal and tax compliance
- **Browsing data** — retained for up to 26 months
- **Communication records** — retained for 3 years after the last interaction

You may request deletion of your data at any time, subject to our legal obligations.

Data Retention

Under the UK GDPR, you have the following rights:

- **Right of access** — request a copy of your personal data
- **Right to rectification** — correct inaccurate or incomplete data
- **Right to erasure** — request deletion of your personal data
- **Right to restrict processing** — limit how we use your data
- **Right to data portability** — receive your data in a structured, machine-readable format
- **Right to object** — object to processing based on legitimate interests or direct marketing
- **Right to withdraw consent** — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [support@newowner.me](mailto:support@newowner.me).

Your Rights (GDPR)

Your data may be transferred to and processed in countries outside the United Kingdom. When this occurs, we ensure appropriate safeguards are in place, including:

- **UK adequacy decisions** — transfers to countries deemed adequate by the UK government
- **Standard contractual clauses** — approved contractual arrangements with data processors
- **Data processing agreements** — binding commitments from our service providers

International Data Transfers

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Children's Privacy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by:

- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform

We encourage you to review this policy periodically.

Changes to This Policy

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:

- **Company**: TCIU LTD
- **Company Number**: 14688767
- **Email**: [support@newowner.me](mailto:support@newowner.me)
- **Website**: [newowner.me](https://newowner.me)